Refunds

Last updated on October 29, 2026.

If Kestrel isn’t for you, you can get your money back within 14 days of a purchase or a renewal, whatever the reason. The refund covers the whole amount, sales tax or VAT included.

How to ask

• Write to [email protected] from the email address you paid with, or say which one it was.
• Or ask Link’s support, which handled the payment.

The money goes back to the card or account you paid with. Your bank may take a few days to show it.

What happens to the license

A refunded license stops working, and its renewal ends. Kestrel goes back to its license screen and demo inbox; your mail stays on your Mac and with your provider.

After 14 days

Write anyway if something went wrong, such as a renewal you meant to turn off or a problem Kestrel can’t get past on your Mac. Link may also refund a payment up to 60 days after it in some cases.